ChatAssist Support

If you have encountered an issue while using ChatAssist, please refer to the FAQ section below as it may contain the solution to your problem.

Contact us at - support@aaapps.tools
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How come I was charged prior to the expiration of my free trial?

It is because Apple may charge you within the final 24 hours of your 3-day trial period. According to Apple's website, if you do not want to renew a free or discounted trial subscription, you must cancel it at least 24 hours before the trial ends.

Please note that payment processes on the App Store are managed entirely by Apple, and the ChatAssist team has no control over this process.

How do I cancel my subscription?

  1. Go to the Settings app on your iPhone
  2. Choose iTunes & App Store
  3. Tap your Apple ID at the top of the screen
  4. Tap View Apple ID (you might need to sign in or use Touch ID)
  5. Tap Subscriptions
  6. Under Subscriptions, tap ChatAssist

How do I request a refund?

Regrettably, ChatAssist cannot issue refunds for payments made through Apple. If you believe that you were charged without your consent and wish to request a refund, we suggest that you contact Apple Support.